Understanding Why “Process and Procedure” is So Important
October 7, 2022 @ 11:00 am - 12:00 pm
| Free for AAGLA MembersDon’t Miss This New Webinar Presented by OUR Expert, Patti Widget of Widget’s Way
A process is the series of steps that you take to achieve your goals. Think of the everyday tasks you usually perform in connection with your property management business, including creating leases, contacting contractors to repair your properties, marketing your vacancies, etc. You may not be conscious of taking some of these steps while running your property management company, but they exist. And you need to refresh them regularly, even if it means investing in new property management tools to achieve that. So, your goal is one of “process improvement” to constantly learn from, update and make more efficient the “way” and “how” you do things.
This webinar will give YOU the professional advice you need to avoid legal exposure in many common situations. Our property management expert, Patti Widget from Widget’s Way, will provide you with advice on situations that can help keep you from getting yourself into trouble and keep you working smarter not harder.
Managing rental properties today has become far too complicated. There are far too many situations that may be encountered that can “trip you up” and expose you to tenants (or others) making legal claims against you. If you receive a letter from your tenant’s attorney, do you respond? Your tenant asks you for an accommodation such as installing a grab bar - How do you respond? Do you email or text to terminate communicate with your tenants? If there’s a habitability issue at the property, do you provide your tenant with a hotel while the repairs are being made? If you want to learn the answers to these and so many other questions, then this is the seminar for YOU!!!
Our leading multifamily industry expert, Patti Widget, the founder of Widget’s Way again, joins us for another amazing presentation that will help YOU to survive and avoid potentially costly legal exposure. Patti will give you the strategies you need to overcome potentially challenging situations. PLEASE, join us for what will most certainly be an informative online seminar via ZOOM.
During the webinar, we will also cover the following:
- Real-life situations and lessons learned by Patti to streamline workflow and to keep out of trouble.
- Identifying ways to improve processing in order to achieve your goals like brainstorming to come up with a comprehensive list of your property management processes and identifying bottlenecks and/or risks.
- Analyzing, redesigning, and standardizing your processes to enhance efficiency, and communicating changes to employees, residents, vendors and other stakeholders.
- Documentation and communication of processes for referencing purposes.
- Automation of specific tasks to eliminate redundancy and repetition.
- And wait…there’s always so much more. YOUR questions will help lead the discussion. ASK Patti anything – she will address your questions for one full hour!
This will be a live, interactive, online learning session. Live Q&A will take place throughout the online seminar. Please join us for what will surely be an extremely informative and entertaining presentation by our property management expert, Patti Widget, founder of Widget’s Way.
Please log in to register. If you have any questions regarding this event, please contact Events Manager Diana Alcaraz via email at . For faster service, please have your membership number ready. We look forward to seeing you. Please stay diligent and be healthy!
WARNING: THE INFORMATION PROVIDED DURING THIS WEBINAR IS FOR GENERAL INFORMATION PURPOSES ONLY. ABSOLUTELY NO LEGAL OR TAX ADVICE IS BEING GIVEN DURING THIS WEBINAR. BEAR IN MIND THAT EVERY SITUATION IS UNIQUE, AND THE LAWS, RULES AND REGULATIONS ARE SUBJECT TO CHANGE AT ANY TIME. SO, BEFORE ACTING, BE SURE TO OBTAIN TAX AND/OR LEGAL ADVICE FROM A LICENSED PROFESSIONAL.
About Our . . .
Panelist(s):
Patti Widget, Founder & Property Management Expert, Widget's Way
Patti “Widget” has nearly 25 years of experience as a regional property manager. Patti teaches a wide range of classes on property management topics; she is a keynote speaker on property management and housing issues and has published numerous articles for apartment associations. Patti is a repeat guest speaker at UCLA. She also holds various certifications in the industry related to her field, such as a CA licensed Real Estate Broker, CCRM, lead based paint certified renovator from the EPA, Fair Housing and more.
Moderator: Daniel Yukelson, Executive Director, Apartment Association of Greater Los Angeles
Daniel Yukelson is currently the Executive Director of The Apartment Association of Greater Los Angeles (AAGLA). As Certified Public Accountant, Yukelson began his career at Ernst & Young, the global accounting firm, and since then had served in senior financial roles principally as Chief Financial Officer for various public, private and start-up companies. Prior to joining AAGLA, Yukelson served for 12 years as Chief Financial Officer for Premiere Radio Networks, now a subsidiary of I-Heart Media, and then 3 years as Chief Financial Officer for Oasis West Realty, the owner of the Beverly Hilton and Waldorf Astoria Beverly Hills where he was involved with the development and construction of the Waldorf. Yukelson also served for 6 years as a Planning Commissioner and for 3 years as a Public Works Commissioner for the City of Beverly Hills.
