We need your input.

We have heard repeatedly about enormous increases multifamily operators are facing regarding the new franchise waste program in the City of LA. If  you have received a new invoice which is significantly higher, please let us know!

Please click and fill out THIS FORM.

Collecting this information will aid AAGLA as we continue to advocate for solution to these huge increases. Although most operators realized higher fees may be incurred in a new program, 100% + increases is unacceptable.

Questions about the Los Angeles’ new franchise waste hauling?

Although a lawsuit was brought forth in regards to the legality of Los Angeles’ new franchise waste program, we do not know what the courts will decide at this time.  Until a decision comes down, the franchise waste program is moving forward in the City. Below please find helpful information on the new program.


The general website for the new program is www.recycla.com . This will help answer most of your questions about rates and transition dates as well as background.

Customer Service

If you are having any problems with service, please call LA Sanitation. They will be the new point of contact for customer service at 1-800-773-2489. This is operated 24/7. They should be your first call when facing an issue with pickup.


You can find the NEW RATES HERE!

Please keep in mind, service now includes a black bin and blue bin. Every operator is entitled to a site assessment. There will be an opportunity to discuss the ability of placement of  a second bin that may ultimately reduce the amount of pickups your property needs.

If you have any questions about this information please never hesitate to call AAGLA.


The transitions will be happening over a six month period with the first “zones” having already received notice of transition which starts July 1st. With this transition will come an appointment to do a site assessment of your property.

If you want to know when your property will be transitioning. You can view the interactive map above and click on your zone.